Signals across carriers and systems watched together, issues classified, and the ones needing a human sent with full context.
Shipping and customs paperwork parsed into structured records, validated against the order before anything moves downstream.
Retrieval and drafting for the people making routing calls, keeping the decision with them.
Retries, idempotency and reconciliation on partner feeds, so a silent failure becomes a visible alert.
Short cycles, visible progress, and a scope you can change. You see working software every week rather than a status report.
The repository, the infrastructure code, the evaluation set and the documentation. In your accounts, under your licence, from the first commit.
Shadow the exception desk, map where issues are actually discovered today, and pick the queue with the clearest cost.
One working path end to end on live-shaped data, with the evaluation set drawn from last month’s real exceptions.
Guardrails, escalation routing and partner integration hardening, rolled out lane by lane.
Volume increased in steps, with throughput, accuracy and unit cost reviewed monthly.
An automated instruction moves real freight. Actions that cannot be undone go through approval, always.
We design for feeds that change format without notice, because they do.
Systems are sized and tested for your worst week, not your average one.
Extraction and inference cost is tracked per unit so automation stays cheaper than the manual path it replaced.