One assistant across channels with real booking context, handing over to staff for anything sensitive or high value.
Reservation, availability and payment flows built to survive channel integrations and pricing changes.
Housekeeping, maintenance and front desk workflows that reflect how the property actually runs.
Cloud that scales with the season, load tested against your own booking curve.
Short cycles, visible progress, and a scope you can change. You see working software every week rather than a status report.
The repository, the infrastructure code, the evaluation set and the documentation. In your accounts, under your licence, from the first commit.
Read real guest threads, agree what may be answered automatically, and identify the manual steps in the booking stack.
A working assistant or platform slice on sandbox data, measured against how your team replied.
Live on one property or channel, with escalation rules tuned before wider rollout.
Pre-season readiness reviews and evaluation runs before any change ships.
Complaints, safety issues and refunds go to a person, quickly, with context attached.
Anything touching money follows fixed rules and approval, never model judgement.
A hostel and a resort do not sound alike. Tone is configured per property.
Tracked, so guest automation stays cheaper than the shifts it replaces.